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StraitsX Indonesia
StraitsX Personal Account
StraitsX Personal Account
Learn about your individual account functions as well as limits, settlement time and fees
Getting Started
Signing up for a StraitsX personal account
What if I do not have an Indonesian phone number?
Identity Verification
How do I verify my account?
What documents are users required for verification?
How long does the verification process take?
Why was my account rejected?
Bank Account Verification
How do I verify my bank account?
What are the requirements for Bank Account verification?
Why do I need to verify my bank account?
How many verified bank accounts can I have?
My bank does not issue a statement. What can I submit instead?
Blockchain Management
What is the difference between custodian and non-custodian address?
How do I submit a whitelisting request for my personal address?
How many blockchain addresses can I have?
How do I remove a verified blockchain address?
Which one to choose, custodial or non-custodial address?
Transferring Indonesia Rupiah To and From your StraitsX Account
Transfer Out Indonesian Rupiah
Transfer In Indonesian Rupiah via QRIS
Transfer In Indonesian Rupiah via Bank Transfer
Can I transfer Indonesian Rupiah into my StraitsX account with a bank account that does not belong to me?
How long does it take to process Indonesian Rupiah transfers?
Minting Redeeming & Transferring StraitsX Stablecoins
Transferring XIDR In
Transferring XIDR Out
How long does it take to process XIDR transfers?
Managing My Account
How do I change my account details?
How to reset my password?
How to setup up Google Authenticator
How to reset my 2-Factor Authentication (2FA)
How to update 2-Factor Authentication (2FA) device or app
Troubleshooting 2-Factor Authentication (2FA) and OTP
Mint
What is Mint?
How do I setup StraitsX Mint?
Are there any fees for StraitsX Mint?
StraitsX Mint fees and limits
Fees & Limits
StraitsX Personal Account Transaction Limits
StraitsX Personal Account Transaction Fee Schedule
Are there any account management or setup fees?
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