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StraitsX Indonesia
StraitsX Personal Account
StraitsX Personal Account
Learn about your individual account functions as well as limits, settlement time and fees
Getting Started
Signing up for a StraitsX personal account
What if I do not have an Indonesian phone number?
Identity Verification
How do I verify my account?
What documents are users required for verification?
How long does the verification process take?
Why was my account rejected?
Bank Account Verification
How do I verify my bank account?
What are the requirements for Bank Account verification?
Why do I need to verify my bank account?
How many verified bank accounts can I have?
My bank does not issue a statement. What can I submit instead?
Blockchain Management
How do I submit a whitelisting request for my personal address?
What is the difference between custodian and non-custodian address?
How many blockchain addresses can I have?
How do I remove a verified blockchain address?
Which one to choose, custodial or non-custodial address?
Transferring Indonesia Rupiah To and From your StraitsX Account
Transfer In Indonesian Rupiah via QRIS
Transfer In Indonesian Rupiah via Bank Transfer
Can I transfer Indonesian Rupiah into my StraitsX account with a bank account that does not belong to me?
Transfer Out Indonesian Rupiah
How long does it take to process Indonesian Rupiah transfers?
Minting Redeeming & Transferring StraitsX Stablecoins
Transferring XIDR In
Transferring XIDR Out
How long does it take to process XIDR transfers?
Managing My Account
How to reset my password?
How to setup up Google Authenticator
How do I change my account details?
How to reset my 2-Factor Authentication (2FA)
How to update 2-Factor Authentication (2FA) device or app
Troubleshooting 2-Factor Authentication (2FA) and OTP
Mint
What is Mint?
How do I setup StraitsX Mint?
Are there any fees for StraitsX Mint?
StraitsX Mint fees and limits
Fees & Limits
StraitsX Personal Account Transaction Limits
StraitsX Personal Account Transaction Fee Schedule
Are there any account management or setup fees?
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